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Exploreeastafrica.com knows that you care about how we acquire and use your personal information and we appreciate your trust that we will do so carefully and sensibly. This policy applies whether or not you choose to register for Exploreeastafrica.com services. This notice describes our privacy policy.

By visiting Exploreeastafrica.com, you are accepting the practices described in this Privacy Notice. We may change this policy from time to time, and in the event we do will post information on the website regarding the same.

How we collect personal information

We collect your information in a variety of ways.  These include;

Automatic Information: When you interact with us we receive and store certain types of information by using “cookies,” We use cookies to provide you with a personalized experience at Exploreeastafrica.com

Information You Give Us:  When you provide information by email, phone or when you submit information to us through our websites

Information from Other Sources: We may receive information about you from publicly available sources of information

How we use your personal information

We use your personal information to;

Verify your identity

Assist you to subscribe to our services

Enable us to administer those services effectively

Communicate to you about exciting events and programs happening on exploreeastafrica.com

Communicate to you on queries or feedback you may have;

Does Exploreeastafrica.com Share the Information It Receives?

Exploreeastafrica may disclose your personal information to organisations outside Exploreeastafrica. Your personal information is disclosed to these organizations to fulfill services which have been offered to you. To ensure that your personal information remains safe we make sure these organisations are bound by confidentiality and privacy obligations

We may disclose your personal information to

Travel companies fulfilling orders created by you.

Hotels, lodges & camps;

Organizations hired by us to carry out market research, billing, debt recovery services

When you request us to provide information to your authorised representatives or legal advisers

Law enforcement agencies in response to a verified request that relates to either a criminal investigation or illegal conduct in connection with our Web site, such as fraud, misrepresentation, intellectual-property infringement, or other activity that may put us at risk for liability.

Cookies

What is a cookie?

A cookie is a piece of data that is stored on a user's hard drive containing information about the user. 

What does a cookie do?

Cookies generally assist us to be able to provide a personalized service when you visit our portal.  You may encounter cookies from third parties such as outside companies we use to display advertisements on our site.  We also may share customer data with them but we ensure they are bound by our privacy policies

What personal information about me does a cookie have?

The browser you are using

Your operating system

Your IP address and the referring URL but please be advised that your IP address is not connected to information that is personally identifiable.

All company URL's you visit.

In the event you do not want this information to be collected about you, you will find on your browser the necessary procedures to block the cookies

What about children?

Exploreeastafrica.com does not sell products/services for purchase by children under the age of 18. We however may sell children's products for purchase by adults. If you are under 18, you may use Exploreeastafrica.com only with the involvement of a parent or guardian.

How Secure Is Information About Me?

We employ the industry standard measures to ensure that your personal information is safe.  We use Secure Sockets Layer (SSL) software, which encrypts your personal information.  However due to the high rate of insecurity on the internet we can’t guarantee the safety of your information.

Other measures we have in place include;

Password protected computers

Data security to ensure that all information is accurate and secure

Opt Out:

You can exercise your right to opt out of our newsletter or promotional material by using the unsubscribe feature on the bottom of our electronic mail

Questions and Suggestions

If you have any question or comments regarding this privacy policy please feel free to contact us about it.

Explore East Africa Ltd

P.O.Box 3171-00506

Nairobi, Kenya

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